Terms

Parties

Supplier: Padel AI Boost & Loyalty s.r.l. (brand ClubsonFire). Customer: the professional organisation that subscribes to a plan. The sports service to players is provided by the Customer, not by the Supplier.

Scope

A licence to use the system for the chosen plan (Basic, Professional or Elite), within that plan’s modules. Training, assessment, consulting and the book are separate and are not in the fee unless the offer says so.

While the public price list is off, the fee is agreed in an offer. When the list is published, the total is the one the server recalculates before payment.

Use and account

After payment the Customer receives a link to set the password. The club is created empty: no courts, players or price lists copied from another centre. An operator accesses only the active club.

The AI assistant, where included, proposes on the same data as the system. The operator confirms. Results are probabilistic and are not an automatic decision of the Supplier.

Suspension and end

The Supplier may suspend access if the fee is unpaid or if use puts other clubs or the service’s security at risk. The Customer may end the contract as stated in the accepted offer. After the end, the return or deletion duties in the DPA remain.

Law

Italian law. Courts of Milan, except mandatory venues. Unfair terms, when checkout is open, must be specifically approved as shown in the summary.